Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Effective Date: January 15, 2025
Who We Are
ulunanapivuo operates from our offices at 954 Green Valley Crescent, Ottawa, ON K2C 3K7, Canada. We provide business forecasting services to help Canadian businesses make informed financial decisions. Our team works with companies across various industries to analyze trends, predict outcomes, and develop strategic planning frameworks.
When you visit ulunanapivuo.world or use our services, you're trusting us with your information. This policy explains exactly what we do with that trust.
Information We Collect
We collect different types of information depending on how you interact with us:
| Information Type | Examples | How We Collect It |
|---|---|---|
| Contact Information | Name, email, phone number, business address | Contact forms, consultation requests |
| Business Information | Company name, industry, revenue data, financial records | Service agreements, forecasting consultations |
| Website Usage | Pages visited, time spent, browser type, IP address | Analytics tools, server logs |
We don't collect personal information unless you actively provide it to us. Browsing our website doesn't require you to share any personal details, though we do collect basic usage statistics to improve our services.
How We Use Your Information
Your information helps us provide better forecasting services and maintain our business relationship with you. Here's what we do with the information we collect:
- Deliver the forecasting services you've requested
- Communicate about your projects and send important updates
- Improve our forecasting models and methodologies
- Comply with Canadian business and tax requirements
- Analyze website performance to enhance user experience
- Send relevant business insights and industry updates (only if you opt in)
We never sell your personal information. Your data stays with us or trusted service providers who help us deliver our services.
Data Sharing and Third Parties
Sometimes we work with other companies to provide our services. When we share your information, we're careful about who gets access and why:
- Cloud storage providers for secure data backup and access
- Analytics services to understand how our website performs
- Professional service providers (accounting, legal) when required for business operations
- Government agencies when legally required under Canadian law
All third-party providers must meet our privacy standards and are contractually required to protect your information. We don't work with companies that don't share our commitment to data protection.
Your Rights and Choices
Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have several important rights:
Access Your Data
Request a copy of the personal information we have about you. We'll provide this within 30 days of your request.
Correct Information
Ask us to update or correct any inaccurate information in our records. We want our data to be current and accurate.
Delete Your Data
Request deletion of your personal information, subject to legal and business requirements for record keeping.
Withdraw Consent
Stop us from processing your information for marketing purposes. You can unsubscribe from communications anytime.
To exercise any of these rights, contact us at help@ulunanapivuo.world or call +14164610920. We'll respond to your request within 30 days and may need to verify your identity to protect your privacy.
Data Security Measures
Protecting your information is a top priority. We use multiple layers of security to keep your data safe:
- Encrypted data transmission using SSL/TLS protocols
- Secure cloud storage with enterprise-grade encryption
- Regular security audits and vulnerability assessments
- Limited access controls - only authorized staff can access your data
- Regular employee training on privacy and security best practices
- Secure backup procedures to prevent data loss
While we implement strong security measures, no system is completely foolproof. If we ever experience a security breach that affects your personal information, we'll notify you promptly and take immediate steps to address the issue.
Data Retention Periods
We keep your information only as long as necessary for business and legal purposes:
Active Client Data
Project files, communications, and forecasting data from active engagements.
Financial Records
Invoices, contracts, and payment information as required by Canadian tax law.
Website Analytics
Anonymous usage statistics and website performance data.
Marketing Communications
Newsletter subscriptions and marketing preferences.
After these periods end, we securely delete your information unless we have a legal obligation to keep it longer.
Cookies and Website Tracking
Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our site.
Essential Cookies: These are necessary for basic website functionality and can't be disabled. They remember your preferences and help the site work properly.
We also use analytics cookies to track website performance and user behavior. This helps us improve our content and services. You can control cookie settings through your browser, though disabling some cookies might affect website functionality.
International Data Transfers
While ulunanapivuo operates in Canada, some of our service providers may process data in other countries. When this happens, we ensure appropriate safeguards are in place:
- We only work with providers in countries with adequate privacy protection
- All international transfers include contractual privacy protections
- We regularly review and audit our international service providers
- Your data is encrypted during transmission and storage
Most of your data stays within Canada, and when it doesn't, we make sure it receives the same level of protection it would have here.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll:
- Update the effective date at the top of this policy
- Notify active clients via email about important changes
- Post a notice on our website highlighting key updates
- Give you time to review changes before they take effect
We recommend checking this page periodically to stay informed about how we're protecting your privacy.
Privacy Questions or Concerns
If you have questions about this privacy policy or how we handle your personal information, we're here to help.
We'll respond to privacy inquiries within 30 days and work with you to address any concerns about your personal information.